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Telephone: 01268 775585
Email: service@caretech.co.uk
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Reducing Your Costs

Contract monitoring

Our contracts department carefully monitors the costs of all aspects of work undertaken and regularly review average prices for each piece of equipment for every client.

Once we have been awarded a maintenance contract and ensured that all apparatus is up to our high standard of operation (and not just fit-for-purpose), we can demonstrate that costs are consistently reduced year-on-year— resulting in real and substantial savings.

But that’s not all...

Caretech is an independent company, without the overheads of manufacturing, sales, marketing and research etc. Our overheads and costs are therefore far lower than our competitors, allowing us to pass these savings on to our customers.

Another advantage of our independence and having no ties to manufacturers or distributors is that we can purchase the most appropriate equipment for you from the most appropriate manufacturers.

Furthermore, we achieve growth by referrals from our satisfied customers and so eliminate the need for expensive advertising campaigns and our engineers do not have financial targets to achieve, so there is no pressure to fit unnecessary parts.

Application of Technology

Everything to hand

Every Caretech engineer carries a PDA (Personal Digital Assistant) with an interface which allows real time allocation, updating & completion of field service jobs linking the engineer to our office based system.

With full visibility of all jobs allocated to them, equipment details, and equipment job history they can identify details of any work required, as well as parts needed and have access to parts availability information.

Caretech engineers also have instant access to the most up-to-date technical manuals, parts lists and MDAs through our bespoke website portal.

Interaction, information and tracking

Our customer web interface system allows our customers to access (via the internet) information about their equipment, contracts and jobs, as well as giving them the ability to log jobs and request quotes.

Setting Industry Standards

At Caretech UK Ltd we are justly proud of our results when it comes to the percentage of jobs that we complete first time: consistently in the 94-95% bracket.

We have a winning and unrivalled combination of quality staff, continuing training, a sound & extensive knowledge base and a high level of investment in technology that enables us to really deliver when it comes to customer satisfaction and price.

Stock and Spare Parts

All engineers carry an extensive range of spare parts, determined by years of on-site experience, enabling them to service and make even unexpected repairs on the spot.

Of course, with over 12,500 spare parts in our database and the best of contacts with all equipment manufacturers and stockists, we are in an ideal position to provide the fast and efficient service that you need and expect.

On Time, Every Time

Caretech’s growing network of fully qualified, highly trained, well-equipped, home-based engineers enable us to offer National coverage with a local service.

Making good use of the technology that we have invested in, you will be kept fully informed of exactly where your engineer is at all times, whether for that all-important emergency call-out or your regularly scheduled service.

Caretech UK Ltd, Philton House, 19 Sirdar Road, Brook Road Industrial Estate, Rayleigh, Essex SS6 7XF
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